Where has all my time gone?
Friday, December 4, 2015
As IT teams evolve with new technologies, devices, and network boundaries, the hard dollar savings often are counter-balanced by lost time and energy. Process improvement methodologies teach us to understand existing details of the current state prior to embarking on ways to optimize in order to decrease costs. Moving from a chaotic, unstructured process to a repeatable or automated environment means that these IT teams must consider both technological improvements and operational efficiencies. In our experience, the operational efficiencies take a back seat and put a heightened amount of effort on under-staffed teams. As companies add new vendors, they add apps for the staff to learn, maintain, and attempt to correlate with the other vendor reporting applications. In most cases, these teams spend a disproportionate amount of time working through one reporting tool to another and eventually they settle upon a spreadsheet as the “unified view.” This makes any amount of progress toward process improvement revert to an error-prone, manual state. One step forward, two steps back.
APTARE has helped organizations have a proper unified view that also helps eliminate the number of applications needed to maintain IT environments. With a broad spectrum of supported platforms that extend throughout data centers, APTARE IT Analytics™ can collect details about infrastructures that enable operational efficiencies and that help teams move to a repeatable and automated state. The operational advantages of having this metadata of millions of points of detail, housed in a highly scalable solution, extend beyond the daily intelligence. And visibility can be extended to integration with ticketing systems and billing applications, maintaining consistency with your CMDB. Teams can recognize time savings that will allow them to adopt the new technologies and devices with confidence.